Policies

🛍️ RETURNS

ALL SALES ARE FINAL. No Refunds. No Exceptions. If you have any questions at all, feel free to reach out before you make a purchase, I encourage it!

Email: [email protected]
DM: @warble.and.woosh

💌 SHIPPING 

Your item will ship within 7 business days. Once the package has been given to the postal service, it is officially out of my hands. I see the same tracking information you do. I highly recommend making sure your package is being delivered to a safe location that you are confident in. Have it delivered to a friend or family member whom you trust if need be.

I do not give refunds for lost/stolen/missing packages. These things are completely out of my control. As much as it isn't your fault, it isn't mine either. If your package was marked as delivered but you don't have it, I recommend the following: 

1. Waiting a few days to see if it gets delivered. Often times postal workers mark something as delivered because they forgot to drop it off when they were at your stop. If this is the case, it'll usually be delivered within a few business days.

2. Ask your neighbors. Packages are mis-delivered all the time, especially if you live in an apartment complex.

3. Pop by the post office to see if they're holding it. Sometimes they forget to leave pick-up notices.

4. If all else fails, you can file a report with your post office. You will need to be the one to do so, I cannot do this for you.

🛠️ REPAIRS

I will do free repairs on my own work if it's due to construction. I can possibly repair any other damage depending on the level of mending needed. You have 90 days to report any construction damage. After that 90 day period, I'm happy to repair your item, but it will come at a cost.

You can contact me online via Instagram, or email me at [email protected] to discuss options and make arrangements.